Now Covering Nationwide — Executive Chauffeur Services Across The UK
Now Covering Nationwide — Executive Chauffeur Services Across The UK
Terms & Conditions
These Terms & Conditions apply to all bookings made with Izec prestige cars Ltd. By confirming a booking, the client agrees to be bound by these Terms & Conditions.
The Company reserves the right to amend these Terms & Conditions at any time without prior notice.
All quotations are subject to vehicle availability.
A booking is only confirmed once written confirmation has been issued by the Company.
Prices are quoted in Pounds Sterling (£) and are exclusive of VAT unless otherwise stated.
Payment is due before travel unless a corporate account has been approved.
Corporate account holders must settle invoices within the agreed payment terms.
Late payments may incur interest and recovery costs.
The Company reserves the right to refuse future bookings where outstanding balances remain unpaid.
The Company will provide the requested vehicle wherever possible.
Should unforeseen circumstances arise, we reserve the right to substitute a vehicle of an equivalent or higher standard without prior notice.
Airport collections include:
All other collections include:
Additional waiting time will be charged at the applicable hourly rate.
Waiting time commences from the agreed collection time or flight landing time where applicable.
We monitor all incoming commercial flights.
Collection times will automatically be adjusted for delayed flights.
The client remains responsible for providing the correct flight number and arrival details.
Incorrect or missing flight information may result in additional charges.
Any additional stops, diversions, extended waiting periods or changes requested during the journey may incur additional charges.
These charges will be added to the final invoice.
The following may be charged in addition to the agreed fare:
Standard Bookings
More than 72 hours before collection:
Within 72 hours:
Within 24 hours:
Corporate Events & Multi-Vehicle Bookings
Bookings involving multiple vehicles, roadshows, sporting events, weddings or corporate events require a minimum of 7 days’ notice for cancellation.
Cancellations made within 7 days may be charged in full.
A booking will be deemed a No Show where:
No Show bookings may be charged in full together with any parking and waiting time charges.
Passengers must:
The chauffeur reserves the right to refuse travel to any passenger who:
No refund will be given where travel is refused for these reasons.
Smoking and vaping are strictly prohibited inside all Company vehicles.
Failure to comply may result in immediate termination of the journey.
Cleaning charges may also apply.
Alcohol may only be consumed with prior agreement from the Company.
The chauffeur reserves the right to refuse alcohol consumption at any time.
The client accepts responsibility for any damage caused by themselves or their passengers.
Professional cleaning, repair or replacement costs resulting from damage, spillages or excessive soiling will be charged to the client.
Child seats are available upon request, subject to availability.
Clients may provide their own child seats if preferred.
The Company cannot accept responsibility for incorrectly fitted customer-supplied child seats.
Passengers are responsible for ensuring luggage is suitable for the booked vehicle.
Additional vehicles may be required where luggage exceeds capacity.
Additional charges may apply.
Whilst every effort will be made to return lost property, the Company accepts no responsibility for items left in vehicles.
Returned items may incur delivery or postage charges.
The Company cannot be held responsible for delays caused by:
Every reasonable effort will be made to minimise delays.
For safety reasons, chauffeurs must comply with UK driving hours regulations.
The Company reserves the right to substitute chauffeurs where legally required.
The Company’s liability shall be limited to the value of the booking.
The Company shall not be liable for:
Clients should allow sufficient travel time when making bookings.
Corporate account facilities are available subject to approval.
Invoices must be paid within the agreed payment period.
The Company reserves the right to suspend credit facilities for overdue accounts.
Personal information is processed in accordance with applicable UK Data Protection legislation and our Privacy Policy.
Customer information will never be sold to third parties.
The Company shall not be liable for failure to perform its obligations where performance is prevented by circumstances beyond its reasonable control.
Any complaints should be submitted in writing within 7 days of the booking.
The Company will investigate all complaints and respond as soon as reasonably practicable.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
